Um, I dont know why the rate is so low. Maybe they hired new staff? Anyways I just paid a visit and the woman at the register was very helpful and friendly.
(Written on behalf of my friend, Karen Zhou)
This was, without a doubt, the worst experience I've ever had at any UPS in the country. I went there for an FBI background check to get a VISA, a process that takes 2 minutes. When I arrived for my 12:10 appointment (scheduled online), I was told to wait continuously while other customers that arrived well after me were served first. I was finally assisted at 12:30. I think the employees were, to be straightforward, discriminatory. The clerk was Indian, and served all of the Indian men and women in the room first, regardless of when they arrived. I don't want to frequent a place that refuses to treat customers equally. I won't return.
Decent place. I dropped off packages a couple times. The lady in the store was very nice. When I request for receipt, she would alway give me.
I have been going to this store since the past 5-6 yrs. The man is nice but the lady there (an Indian lady) is the dictionary definition of rudeness. I biggest issue is when I go to drop off UPS packages, I NEED to ask for receipt. YES they are prepaid labels and I can track. SHE tells me EVERYTIME I ask for a receipt for a drop off package that I can track the shipment with tracking number. YES - but what if you decide to keep my package and NOT ship. WHAT IS THE damn proof that I even gave you package. The receipt is my proof that the package was dropped off. If you do not want to waste UPS paper for printing receipt, then quit UPS business and simply run other things in your store. Go to staples and learn what they do for UPS customers. Go to west windsor UPS and see what they do. Honestly, I prefer not to come to your store and usually give my business to west windsor store these days. But, what to do - sometimes I have to go to this store due to time issues. Worst customer service in the area.
Went there for overnight delivery service. The staff was quick on taking the request.
The Ups Store is a US Finance company based in Plainsboro Center, New Jersey. The Ups Store is located at 10 Schalks Crossing Rd, Plainsboro Township, NJ 08536, USA.
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